About Energy Talent Company
The Energy Talent Company sources, recruits, and trains outstanding individuals to meet the increasing demand of talent in the energy industry. We employ the use of modern, up-to-date learning methodologies to train our candidates, through a robust learning experience that involves an innovative combination of online learning simulation and apprenticeship. We equip the candidates with all-around training and work experience that qualify them to hit the ground running from day one.
The Role
You Will Be Responsible For
- Ensuring strong customer service levels are met in line with Company objectives.
- Supporting the customer service team in resolving escalated issues or complaints.
- Collaborating effectively with supply chain, sales and other teams to ensure prompt and accurate order processing and delivery.
- Developing plans to improve customer experience and satisfaction along with other internal stakeholders.
- Recruiting, training, coaching and performance managing the customer service team.
- Managing a team of 6-10 people.
Ideal Profile
- You have at least 1 year experience within a Customer Service or Engineering role, ideally within the Environment / Renewable Energy / Sustainability industry.
- You possess excellent interpersonal as well as written and verbal communication skills.
- You have working knowledge of ENEERGY and Solar system
- You pay strong attention to detail and deliver work that is of a high standard
- You enjoy finding creative solutions to problems
- You are a strong team player who can manage multiple stakeholders
Method of Application
Interested and qualified? Go to Energy Talent Company on energy3.snaphunt.com to apply
Deadline: Graduate Trainee Program at Energy Talent Company
- Not specified
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